How waypoint
actually works.

One platform, two services. Here's what happens from booking to landing, plus tips for a smooth delivery or move.

Enter your route

Type your pickup and drop-off addresses. Pricing updates live as you type.

Review the recipient's details and delivery window, then pay. Your booking locks in instantly.

A verified rider is assigned to you after payment is made.

Your package is delivered safely to its destination, completing a fast, reliable, and stress-free delivery experience.

A little prep on your end makes deliveries faster and moves smoother. Here's what experienced Waypoint users do.

Add a nearby landmark and double-check the spelling before you book — it's the #1 reason a rider circles the block.

Keep your phone on and nearby. Riders and crews call ahead for gate codes, floor numbers, or last-minute directions.

Use a sturdy box or bag and tape it shut. Fragile or loose items travel best when they're padded and sealed.

Same-day dispatch slots fill up by early afternoon. Booking a delivery window ahead of time guarantees your spot.

Inspect the item and confirm proof of delivery while the rider is still there, not after.

Get an instant price in under 2 minutes. Simple and straightforward.